FAQ'S

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What is TotsSquat?

TotsSquat is a specialized product designed to assist with potty training, providing comfort and support to young children as they learn to use the toilet independently.

How do I use TotsSquat?

Using TotsSquat is simple! Place the TotsSquat in front of the toilet and have your child step onto it. The ergonomic design helps position them comfortably for easy and successful potty training.

Is TotsSquat safe for my child?

Absolutely! Safety is our top priority. TotsSquat is made from non-toxic, durable materials and is designed with stability in mind to prevent any slips or falls. It also has a non-slip surface for added security.

What ages is TotsSquat suitable for?

TotsSquat is designed for toddlers and young children, typically ranging from 1 to 5 years old. It’s adjustable to accommodate different heights and stages of development.

How do I clean TotsSquat?

TotsSquat is very easy to clean. Simply wipe it down with a damp cloth and mild detergent. It is designed to withstand regular cleaning to ensure hygiene and safety.

Do you offer a warranty?

Yes, we offer a 1-year warranty on all TotsSquat products. If you encounter any issues, please contact our customer service team for assistance.

Can I travel with TotsSquat?

Yes! TotsSquat is lightweight and portable, making it easy to take with you on trips. It can be disassembled quickly and packed for convenience.

What is your return policy?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund. The product must be in its original condition and packaging.

How can I contact customer service?

Our customer service team is here to help! You can reach us by phone at +888998989838 We strive to respond to all inquiries within 24 hours.